“Do you know how to create a wow?” Prasna asked me on the phone yesterday.
“I think so.”
“Have you created a wow, recently?”
“I think so”
“Can you then write a post on ‘How to create a WOW!’?”
“Yes. Why do you want me to write about it?”
“Because ‘wow’ has become a cliché and I suspect people do not [...]
This is an outstanding book about how one should look at his career.
There are many things good about the book. However, what I found most useful is a section called ‘Targeting Talents. This section helps us identify our talents and start thinking about how we can put them to work building the kind of world [...]
I was in Bangalore those days. We had one of the leading hotels as our client.
The General Manager introduced an interesting service guarantee for room service. It is somewhat like what Domino does now. If the room service order was not executed in 15 minutes, the guest did not have to pay.
The General Manager thought [...]
“Ah! You want to teach others how to write better. Don’t you think this is audacious?”
“No Prasna. I am going to share a few tips about what I have learnt over the years. These are simple things everybody can use.”
“Ok, then go on.”
The Internet has changed the way people look at reading [...]
I read this statement years ago. I am in two minds about this. Do I accept this or challenge this?
I have seen people like Mr. Xerxes Desai, former Managing Director of Titan Watches. Mr. Desai is a perfectionist and his sense of aesthetics, quality and detail raises the bar on everything. Because of him everybody [...]
India introduced colour TV to the country in 1984. The biggest event to follow soon after TV going colour was Asian sports I think. We had a black and white TV at home. My wife was keen to get a colour TV if it was possible but I did not have the money to buy [...]
even if you are the only at home?
“What has this question got to do with your work or your clients or their businesses?”
“Prasna, I am trying an experiment.”
“What experiment?”
“I want to write something every day. Even if I have nothing to say I want to write. Once I start writing everyday I will get into [...]
I have been doing this for nearly a year now. When I want to speak, I don’t. Instead, I listen. No, I do not count up to ten. I simply listen. In fact, I am not even waiting for my turn to speak. Like someone said, listening is not about keeping quiet, till your turn [...]